Management board minutes, 2026 (extracts)

Northgate Facilities Ltd, invented. Present at each meeting: Helen Marsh (MD), Graham Pell (Chair), Tom Ashby (Operations Director), Priya Nair (Finance Manager).

22 January 2026

1. Trading. Revenue ahead of last year. Margin "slightly soft" on cleaning; Priya to look at labour costs.
2. National Living Wage. The increase to £12.71 from April was noted. Price review to be considered after the increase is confirmed. Owner: Helen.
3. Calder Retail Group. Relationship good. Calder has mentioned six new stores in the second half of the year.
4. Bank portal. Graham asked that a second administrator be set up on the bank portal. Action: Priya to arrange.
5. Strategy. Helen presented the 2026 to 2028 plan (attached separately). Agreed.

23 April 2026

1. Trading. Year end March 2026: revenue £4.1m. Net margin lower than planned. Cleaning margin "under pressure since April".
2. Price review. Carried forward; Helen wants to avoid unsettling Calder before its six new stores are confirmed.
3. Manchester. Area supervisor has resigned, leaving 12 May. Tom to cover scheduling from Leeds while recruiting.
4. Bank portal. Second administrator not yet set up. Carried forward: Priya.
5. Estimator vacancy. Still open since January. Ian covering quotes.

16 July 2026

1. Trading. Revenue up on last year. Margin commentary deferred to the next meeting, as the management accounts were late.
2. Calder Retail Group. Relationship strong; renewal expected in the new year. Six new stores "verbal".
3. Manchester recruitment. Paused in June to save cost. Tom continues to cover.
4. Bank portal. Carried forward: Priya.
5. AI. Sam mentioned that several of the team use ChatGPT to write quotes and method statements. Noted as "helpful". No action.
6. Next meeting: 15 October 2026.