Staff handbook (extracts)

Northgate Facilities Ltd, invented. Handbook last reviewed March 2021.

7. IT and acceptable use

7.1 Company devices and accounts are for company business. Reasonable personal use is allowed. 7.2 Do not install software on company devices without approval from the Office Manager. 7.3 Customer information must only be stored in company systems (Microsoft 365, FieldDesk, ServiceBook). 7.4 Passwords must not be shared, except through the office password manager.

8. Data protection

8.1 We hold personal data about staff and about customers' staff and residents, for example names, phone numbers and access arrangements. 8.2 Do not send personal data to anyone outside the company without approval. 8.3 Report any loss of data to the Office Manager the same day.

9. Expenses

9.1 Claims must be submitted within 30 days with receipts. 9.2 Subscriptions and software must be approved in advance by the Finance Manager.